These Terms & Conditions govern your use of the l899 platform. By registering an account or accessing any service on l899, you confirm that you have read, understood, and agreed to be bound by these terms in full.
Before reading the full terms, these six principles summarise how l899 approaches its relationship with every player on the platform.
All users must be at least 18 years of age. l899 reserves the right to request age verification documentation at any point and to suspend accounts where eligibility cannot be confirmed.
Each individual may hold only one l899 account. Duplicate accounts are subject to immediate closure and forfeiture of any balances or bonuses accumulated across those accounts.
All promotional bonuses carry clearly stated wagering requirements. l899 does not impose hidden conditions. Bonus terms are published in plain English and apply equally to all eligible players.
Players are responsible for maintaining the confidentiality of their login credentials. l899 will never ask for your password via email, chat, or telephone. Report any suspected unauthorised access immediately.
Withdrawal requests are processed subject to identity verification and any applicable wagering requirements. l899 commits to processing eligible withdrawal requests within the timeframes stated in Section 7 of these terms.
l899 provides deposit limits, session time-outs, and self-exclusion tools to all registered players. These features are accessible from the account dashboard. Players experiencing difficulty are encouraged to use them or contact support.
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and l899 ("l899", "the Platform", "we", "us", "our") governing all access to and use of the l899 website, mobile platform, games, betting markets, promotional offers, and any other services provided by l899 (collectively, "the Services").
By creating an account, making a deposit, placing a bet, or otherwise accessing any part of the l899 platform, you acknowledge that you have read these Terms in full, that you understand them, and that you agree to be bound by them without reservation. If you do not agree to any part of these Terms, you must immediately cease using the Services and close your account.
l899 reserves the right to update or amend these Terms at any time. Continued use of the Services following notification of any amendment constitutes acceptance of the revised Terms. It is your responsibility to review these Terms periodically.
Important: These Terms must be read in conjunction with the l899 Privacy Policy and the Responsible Gaming Policy, both of which are incorporated by reference into these Terms.
Access to the l899 platform is restricted to individuals who satisfy all of the following eligibility criteria at the time of registration and at all subsequent times during which they hold an active account:
l899 reserves the right to request documentary evidence of eligibility at any time. Failure to provide satisfactory documentation within a reasonable timeframe may result in account suspension and forfeiture of pending withdrawals pending investigation.
Employees, contractors, agents, and immediate family members of l899 and its affiliated entities are not permitted to hold player accounts or participate in any promotional offer.
Each individual is permitted to hold exactly one l899 account. The opening of duplicate, secondary, or linked accounts — whether under the same or a different name, email address, device, IP address, payment method, or household — is strictly prohibited. l899 uses automated and manual detection systems to identify multiple accounts.
Where duplicate accounts are identified, l899 reserves the right to close all associated accounts, void any winnings generated across those accounts, and retain any bonus balances. In cases of suspected fraud, the matter may be referred to relevant authorities.
You are required to provide accurate, complete, and current information at the time of registration, including your full legal name, date of birth, residential address, email address, and valid Bangladeshi mobile number. Providing false, misleading, or incomplete registration information is a material breach of these Terms.
You must promptly update your account information if any details change. Updated information can be submitted via the account settings page or by contacting the l899 support team directly.
l899 operates a Know Your Customer ("KYC") verification process in accordance with responsible gaming and anti-money-laundering obligations. You may be required to submit one or more of the following documents before withdrawals are processed or at any point during the lifetime of your account:
Documents must be legible, unaltered, and submitted in a format accepted by the l899 verification team. l899 reserves the right to request additional documentation where the initial submission is insufficient to confirm identity.
You are solely responsible for maintaining the confidentiality of your l899 username and password. You must not share your login credentials with any other person under any circumstances. l899 will never contact you by any channel to request your password.
All activity conducted through your account while authenticated with your credentials is deemed to have been authorised by you. l899 accepts no liability for losses resulting from unauthorised access to your account where such access results from your failure to maintain the security of your credentials.
If you suspect that your account has been accessed without your authorisation, you must contact the l899 support team immediately at [email protected]. l899 will investigate all such reports and may temporarily suspend the account pending the outcome of the investigation.
Security tip: Use a unique, strong password for your l899 account that you do not use on any other platform. Avoid accessing your account on shared or public devices.
l899 accepts deposits in Bangladeshi Taka (BDT) via the following locally supported payment methods: bKash, Nagad, Rocket, and Upay. Additional payment options, including Dutch-Bangla Bank, BRAC Bank, City Bank, and select Visa and Mastercard channels, may be available subject to periodic updates to the platform's payment infrastructure.
The minimum deposit amount is ৳200. Maximum deposit limits vary by payment method and account tier. Players who have not yet completed KYC verification may be subject to lower deposit thresholds until verification is complete.
Deposits made via bKash, Nagad, Rocket, and Upay are typically credited to the player's l899 wallet within sixty seconds of a successful transaction confirmation. l899 does not charge transaction fees on deposits; however, your payment provider may apply its own charges, for which l899 accepts no responsibility.
Deposits must be made from a payment account registered in your own name. l899 does not accept deposits from third-party payment accounts. Any deposit identified as originating from a third-party source may be reversed, and the associated account may be subject to review and suspension.
From time to time, l899 offers promotional bonuses including welcome bonuses, reload bonuses, free spins, cashback offers, and seasonal promotions tied to events such as BPL, IPL, T20 World Cup fixtures, Eid, and Pohela Boishakh. All bonuses are subject to specific terms published at the time of the promotion, including eligibility criteria, minimum deposit requirements, and wagering requirements.
Unless otherwise stated in the specific promotion terms, bonus funds must be wagered a minimum number of times before they become eligible for withdrawal. The applicable wagering multiplier is stated clearly in each promotion's terms. Wagering contributions vary by game type — slots typically contribute 100% toward wagering requirements, while live casino games and sportsbook bets may contribute a lower percentage as specified in the promotion terms.
l899 operates zero tolerance toward bonus abuse, including but not limited to: opening multiple accounts to claim a bonus more than once, using automated software to meet wagering requirements, placing offsetting bets to reduce risk while satisfying wagering conditions, and colluding with other players to exploit promotional mechanics. Any account found to be engaged in bonus abuse will have its bonus balance voided and may be permanently closed.
Bonus funds and free spins that are not used within the validity period stated in the specific promotion terms will expire automatically. Expired bonuses cannot be reinstated. It is the player's responsibility to review and utilise bonuses within the applicable timeframe.
Withdrawal requests may be submitted once: (a) your account has been verified in accordance with Section 3.3 of these Terms; (b) any applicable wagering requirements attached to bonus funds have been fully satisfied; and (c) the withdrawal amount meets the minimum threshold of ৳500.
l899 aims to process eligible withdrawal requests within one hour of submission during standard operating hours (Bangladesh Standard Time, UTC+6). In cases where additional verification is required, processing may take up to 24 hours. l899 will communicate any delay to the player via the registered email address.
Withdrawals are processed exclusively to the same payment method used for the most recent deposit, subject to availability. Funds may only be returned to a payment account registered in the player's own name. l899 reserves the right to request additional confirmation of payment method ownership before processing any withdrawal.
Maximum daily and weekly withdrawal limits apply and are displayed within the player's account dashboard. Players who wish to request a limit increase may do so by contacting the support team, subject to satisfactory completion of enhanced KYC review.
l899 reserves the right to delay or decline a withdrawal request where there is reasonable suspicion of fraudulent activity, money laundering, breach of these Terms, or any other activity that may be harmful to the platform or to other players. l899 will communicate the basis for any such decision to the affected player within a reasonable timeframe.
All games and betting markets offered on the l899 platform are governed by individual game rules published within each game or market. In the event of a conflict between these Terms and any individual game rules, the individual game rules shall prevail with respect to the specific game or market in question.
l899 uses certified Random Number Generation ("RNG") technology for all applicable casino games. Live casino game outcomes are determined by physical processes conducted by certified dealers operating within regulated studio environments. l899 does not manipulate game outcomes.
In the event of a technical malfunction during gameplay — including but not limited to disconnection, server error, or software failure — l899 reserves the right to void the affected round. Where a malfunction results in an erroneously displayed win, l899 is not obligated to honour the displayed amount and may void the result pending investigation.
Sportsbook bets placed on l899 are settled in accordance with the official result as declared by the relevant governing body (ICC, BCB, FIFA, and equivalent bodies). In the event of disputes regarding match results, l899's decision, made in good faith based on available official information, is final.
The following conduct is strictly prohibited on the l899 platform. Engaging in any prohibited conduct may result in immediate account suspension, forfeiture of balances, and referral to relevant authorities where applicable:
Note: l899 employs automated monitoring systems and manual review processes to detect prohibited conduct. All suspected violations are investigated thoroughly before any account action is taken.
l899 is committed to promoting responsible gambling across all of its services. The platform provides the following responsible gaming tools to all registered players, accessible directly from the account dashboard:
If you believe that your gambling has become a problem, or if you are concerned about another person's gambling behaviour, we strongly encourage you to make use of the above tools and to contact the l899 support team at [email protected], where trained staff can provide guidance and refer you to appropriate support resources.
l899 strictly enforces the 18+ age requirement. Underage gambling is illegal and harmful. Any account found to be held by a person under the age of 18 will be immediately closed and all funds will be handled in accordance with applicable legal obligations. For further information, please review the full l899 Responsible Gaming policy.
All content on the l899 platform — including but not limited to software, game assets, graphics, trademarks, logos, text, audio, video, and the overall look and feel of the platform — is the exclusive property of l899 or its licensed content providers. All rights are reserved.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the platform solely for your personal, non-commercial gaming purposes. This licence does not permit you to: copy, reproduce, distribute, or publicly display any platform content; modify or create derivative works from any platform content; reverse engineer, decompile, or disassemble any platform software; or use any l899 trademark, logo, or brand element without prior written authorisation.
Game titles, studio names, and provider marks (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi) remain the intellectual property of their respective owners and are used on the l899 platform under licence.
To the fullest extent permitted by applicable law, l899 and its directors, officers, employees, agents, and licensors shall not be liable to you for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of, or inability to use, the Services — including but not limited to loss of profits, loss of data, loss of goodwill, service interruption, or computer damage.
l899's total aggregate liability to you for any claim arising from or related to these Terms or the Services shall not exceed the total amount of deposits made by you into your l899 account in the thirty days immediately preceding the event giving rise to the claim.
l899 does not warrant that the platform will be available at all times, free of errors, or free of viruses or other harmful components. Scheduled and unscheduled maintenance may result in temporary service interruptions. l899 will endeavour to communicate planned maintenance in advance wherever reasonably practicable.
The collection, processing, and storage of your personal data by l899 is governed by the l899 Privacy Policy, which is incorporated into these Terms by reference. By using the Services, you consent to the processing of your personal data as described in the Privacy Policy.
l899 collects personal data for the purposes of account management, KYC compliance, fraud prevention, responsible gaming, and the provision of personalised services. l899 does not sell or transfer your personal data to unaffiliated third parties for their independent marketing purposes.
l899 reserves the right to amend, update, or replace these Terms at any time. Where changes are material, l899 will notify registered players via the email address associated with their account at least seven days before the changes take effect, except where immediate amendment is required by applicable law or for security reasons.
Amendments will be published on this page with a revised "Last Updated" date. It is your responsibility to review these Terms regularly. Continued use of the Services after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not accept the revised Terms, you must cease using the Services and may request closure of your account by contacting support.
These Terms and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws applicable to l899's operating jurisdiction. Nothing in this clause limits any statutory rights you may have as a consumer under the laws of your country of residence.
In the event of a dispute between you and l899, we encourage you to contact the support team in the first instance. The l899 support team will make every reasonable effort to resolve complaints promptly, fairly, and transparently. Complaints may be submitted via the live chat function or by email to [email protected].
If a complaint cannot be resolved through direct communication with the support team within a reasonable period, l899 will provide information regarding available alternative dispute resolution channels at the time of that communication.
If you have any questions, concerns, or complaints regarding these Terms or the operation of the l899 platform, you may contact the l899 support team through the following channel:
All support communications are conducted in English. Support is available every day of the year, including Bangladesh national holidays such as Victory Day (December 16), Independence Day (March 26), and Eid. Response times during peak seasonal periods may be slightly longer than usual.
Registered correspondence: For formal legal notices, please direct written communication to the l899 support email with the subject line "Legal Notice". l899 will acknowledge receipt within two business days.
Our support team is available 24/7 to help clarify anything in these Terms. You can also explore our FAQ, review our Responsible Gaming policy, or head back to the platform.